Which term refers to soft skills enhancing job readiness in healthcare?

• A. Communication skills
• B. Employability skills
• C. Patient's Bill of Rights
• D. Acute care

Answer: (B)

Soft skills that prepare someone for work in healthcare are called employability skills. These are the personal attributes, attitudes, and interpersonal abilities that help a person get hired, perform well, and advance in a healthcare setting. They include clear communication with patients and colleagues, teamwork, reliability, professionalism, time management, adaptability, and problem-solving—basically the abilities that enable smooth, safe patient care. In healthcare, these skills matter as much as clinical knowledge because care relies on coordination, compassion, and following procedures. The term is broader than just communication skills, which are a component of employability skills. The patient’s Bill of Rights is about patient protections, and acute care refers to a level of service, not a set of soft skills. Therefore, the correct term is employability skills.