Which term refers to personal views that influence behavior and perceptions?

• A. Attitudes
• B. Bias
• C. Developmental Level
• D. Therapeutic Communication

Answer: (A)

Attitudes are evaluations we hold about people, objects, or ideas that influence our behavior and the way we perceive things. They’re formed from our beliefs, values, experiences, and culture, and they can be positive or negative, explicit or implicit. Because attitudes color how we interpret events and people, they guide our actions and shape what we notice or overlook in a situation. For example, a positive attitude toward teamwork makes someone more cooperative and more likely to view colleagues’ input favorably. Attitudes can change over time as we gain new information or experiences. This fits best with the idea of personal views that steer behavior and perception. Developmental level describes growth stages, and therapeutic communication is a skill used in care; bias is a related concept but refers more to a tendency that can be unconscious, whereas attitudes are the broader evaluative mindset.