Which term is focused on soft skills like communication and teamwork used in healthcare?

• A. Employability skills
• B. Behavioral health services
• C. Acute care
• D. Ambulatory care

Answer: (A)

Soft skills such as communication and teamwork are essential for effective patient care and safe collaboration in healthcare. The term that centers on these workplace abilities—how well someone can interact, communicate clearly, collaborate with others, and present themselves professionally—is employability skills. This concept covers readiness for work and the personal attributes that enable someone to perform well on the job, not just technical knowledge. The other options describe services or settings: behavioral health services are mental health care, acute care is hospital-level treatment for acute conditions, and ambulatory care is outpatient services. They don’t focus on the personal capabilities that enable someone to function well in a healthcare team, making employability skills the best choice.