Which term describes mental obstacles that affect communication and understanding?

• A. Psychological Barriers
• B. Attitudes
• C. Bias
• D. Metric System

Answer: (A)

Mental obstacles that affect how we communicate and understand others are psychological barriers. These are internal factors—emotions, thoughts, and beliefs—that color how messages are sent, received, and interpreted. For example, if a listener feels anxious or distrustful, they may pay less attention or misread what’s being said; a speaker who is stressed or defensive may not convey ideas clearly. Attitudes and biases are parts of these internal hurdles, but the broader term best describes the whole range of mental hurdles that hinder understanding. The metric system doesn’t relate to communication barriers.