Which term describes communication that promotes understanding and healing in interactions?

• A. Therapeutic Communication
• B. Aphasia
• C. Developmental Level
• D. Bias

Answer: (A)

Therapeutic communication is the deliberate use of interactions to support understanding and healing. It centers on active listening, empathy, a nonjudgmental stance, and skills like open-ended questions, reflective listening, and validating feelings. This approach helps people feel heard and safe, reduces anxiety, and builds trust, which can facilitate insight and recovery during interactions with healthcare providers or others.

Aphasia is a language disorder resulting from brain injury that impairs speech and comprehension. Developmental level refers to a person’s cognitive or emotional maturity, not the way they communicate to promote healing. Bias is a prejudiced attitude that can hinder understanding and relationships.