What term refers to techniques to resolve disputes within teams?

• A. Collaboration
• B. Public Health Strategies
• C. Team Conflict Management
• D. EHR

Answer: (C)

The main idea being tested is how teams handle disagreements—techniques for resolving disputes within a group. This is exactly what team conflict management covers, focusing on recognizing tensions, fostering open and respectful communication, and using structured methods (like mediation, negotiation, or problem-solving steps) to reach constructive solutions while preserving working relationships. That direct focus on resolving internal disagreements makes it the best fit.

Other options miss the specific emphasis on dispute resolution. Collaboration is about working together toward shared goals, not the process of resolving conflicts. Public health strategies pertain to population-level interventions, not internal team dynamics. An electronic health record is a tool for documenting patient information and doesn’t address how teams manage disputes.